Artificial intelligence is changing the way we work, but the real revolution comes when AI does not replace humans, but rather works alongside them. This is the principle behind Human in the Loop , the new feature from Copilot Studio that transforms automation into collaboration.
The problem
Automation, yes, but with human oversight
In recent years, AI solutions have automated complex processes, reducing time and costs. However, in critical areas such as data analysis, document management, or customer communication, AI’s autonomy can lead to errors, misunderstandings, or decisions not aligned with the company’s context (even if only in a small percentage of cases).
What is needed, therefore, is balance: harnessing the power of AI without giving up human judgement.
The solution
With Human in the Loop , Copilot Studio introduces an active supervision mechanism. The AI suggests solutions, generates content, or makes decisions, but the user always has the final say. They can approve, modify, or reject the proposals, ensuring each output is coherent, accurate, and contextualised.
This feature is fully customisable: you can define the points for human intervention, the validation criteria, and approval workflows, tailoring them to your team or project.
How does it work?
From Copilot Studio, access the Flows section to create a new one.
Use the trigger “When an agent calls the flow” to activate the flow from your agent.
Then configure your action as follows.
Advantages
- Validate automatically generated insights , avoiding misinterpretations.
- Control the quality of analyses , before sharing or integrating them into reports.
- Manage exceptions and special cases , which the AI might not recognise.
- Collaborate in real time with colleagues and stakeholders, maintaining control over the process.
The future is collaborative
With Human in the Loop , Copilot Studio not only improves efficiency, but also enhances the human role in decision-making. This feature is designed for those who want the best of AI, without giving up their own judgement. For analytics professionals, it is a step forward towards smarter, safer, and more collaborative work.
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